Vinted Users Express Anger About Size Changes

Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.

The second-hand shopping app has altered its measurement guidelines for women's and children's clothes failing to inform all users about the change.

Digital Channels Reaction

Numerous buyers and vendors are expressing on platforms stating that platform listings now display a modified sizing category compared to what was initially listed as a result of the reclassification.

Vinted explained the revised method more closely matches comparable marketplaces.

It has advised users to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.

Sizing System Updates

Previously, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.

The revised method features a letter with a size spectrum for example S/UK 8-10.

For certain items, the measurements have been reclassified - for example a size L used to be a 12 but now shows as UK 16-18.

User Experiences

Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

A different member, located in Scotland, stated items she posted on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she stated.

Required Changes

Another shopper, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".

"This situation is especially annoying, since I have chronic health issues and platform income has been essential for me since losing part of my income," she said.

Service Background

The service features exceeding 100 million users, with 18 million British users.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, Vinted reversed a change concerning shipment methods following member complaints.

Christina Mcknight
Christina Mcknight

Elara is a published poet and writing coach with a passion for exploring the nuances of language and helping others find their voice.